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Splitcam and Blackmagic Intensity PRO.. Urgent help needed
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reznik1
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Joined: 15 May 2010
Posts: 2

PostPosted: Sat May 15, 2010 8:10 pm    Post subject: Splitcam and Blackmagic Intensity PRO.. Urgent help needed Reply with quote

Hi, I have a Canon HF200 (PAL) connected via HDMI cable to Black Magic Intensity PRO card. I have perfect signal within the capture program for the card. However, when I try to use the Decklink driver with Splitcam, it shows a black screen.

I urgently need to get this to work. Is there any support for this in the new Beta version of splitcam? I installed it but still no luck.

Please help. Thanks!
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SPLITCAM SUPPORT
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Joined: 16 Jul 2005
Posts: 524

PostPosted: Mon May 17, 2010 6:58 am    Post subject: Reply with quote

Hello.

Do you get black screen or blue screen?
What operating system do you use?

What version of splitcam do you use. If it's not our latest beta please try it http://splitcamera.com/forum/viewtopic.php?t=3922

If you'll have blue screen with our latest beta please send me dump file to e-mail.

Thanks for your feedback.
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reznik1
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Joined: 15 May 2010
Posts: 2

PostPosted: Mon May 17, 2010 8:45 am    Post subject: Reply with quote

Hi, Thanks your attention to this problem. I'm using Windows Vista 32-bit home edition.

It's a black screen. In other words, when I select the Decklink driver, I dont see any signal. When I use the software provided by black magic, I can preview my live video and capture it without any problem.

Do you know if Splitcam is compatible with the Intensity Pro HDMI card? I've tried different settings but nothing seems to work with Splitcam.

Thanks!
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SPLITCAM SUPPORT
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Joined: 16 Jul 2005
Posts: 524

PostPosted: Tue May 18, 2010 12:31 pm    Post subject: Reply with quote

reznik1 wrote:
Hi, Thanks your attention to this problem. I'm using Windows Vista 32-bit home edition.

It's a black screen. In other words, when I select the Decklink driver, I dont see any signal. When I use the software provided by black magic, I can preview my live video and capture it without any problem.

Do you know if Splitcam is compatible with the Intensity Pro HDMI card? I've tried different settings but nothing seems to work with Splitcam.

Thanks!


We had not test with Intensity Pro HDMI card. I can't say for sure. It's almost impossible to test our program with all hardware devices. We have limited resources. Sorry.
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